We’ve all been there. You put your food in the communal office fridge, but when you go back to retrieve it at lunchtime it’s missing. You paw through the contents of the fridge, certain that someone must have just moved it. But, no such luck. After a few minutes of searching, you face the ugly truth: Your food has been stolen by the office Sandwich Thief.
Learn how to avoid conflict or resolve situations quickly and effectively. Discover people's underlying fears and internal motivators and use this information to improve morale, increase productivity and reduce turnover.